Free quality tools from Aegis: templates, kits and guides you can use today →

The Supplier Performance and Recovery Kit HandbookChapter 13 of 18

Running the system

RhythmWhoWhatTools
DailyReceiving, buyerCertificates read against the PO; restricted suppliers' lots inspected as the list says; supplier-caused NCRs routedC03, D19
Weekly, 30 minutesSupplier quality engineer, buyer, receiving lead, plannerSCAR stages due and overdue; conditions due; recovery plan figures; status changes passed onC08, C01, C12, C03
MonthlyQuality manager with the aboveApproved list summary (renewals, overdue evaluations, control checks); re-ratings after events; escalation decisions; scorecards for suppliers under a planC03, C02, C10, C04
QuarterlyQuality manager, purchasing, plant managerFull scorecard sent to every supplier; business reviews by risk; supplier figures into management reviewC04, C05, F03
YearlySupplier qualitySub-tier survey; surveillance and audit plan; continuity and concentration review; procedure reviewC16, C06, C07, C13, C15

The weekly supplier meeting

  1. SCAR stages due this week and overdue, each with one decision: help, a new date with a reason, or escalate.
  2. Conditions on approvals due in the next two weeks.
  3. Recovery plans: this week's line on the Weekly tracker and the overdue actions.
  4. Status changes since last week: has purchasing changed what it orders, and receiving what it inspects?
  5. Anything new from receiving that looks like the start of a pattern.

What to take to management review

FigureWhy it mattersWatch out for
Supplier on-time delivery, all linesWhat your own delivery feelsOne large supplier hiding behind the average
Lot acceptance or receiving rejectsQuality coming through the doorFew but severe rejects
Suppliers Red, and on conditions, probation or recoveryWhere the risk is concentratedRed suppliers still fully approved
Open SCARs, overdue stages and reopened SCARsWhether corrective action works at suppliersSCARs closed on implementation
Evaluations overdue and certificates renewing within 60 daysWhether the list is a controlDates nobody is watching
Sole sources without a planExposure if one stopsCustomer-directed sole sources forgotten

Need more than one resource, or not sure where to start? Book a complimentary 30-minute Aegis Quality Guidance Call. We'll find the tools that fit your situation and a sensible place to start. No sales pressure, no obligation.

A management aid, not certification or a registrar audit. Using it does not by itself show conformity to AS9100D or any other standard, and your customers' requirements may add to it.

Clause numbers refer to AS9100D (SAE AS9100 Rev D) unless another document is named. The standards' text is not reproduced here: use your own licensed copy.

Aegis Insights are our own guidance, labeled wherever they appear: how we approach this work, not a requirement of any standard or customer.