Resource Library/Supplier Quality and Supply Chain/Supplier Performance Scorecard
Supplier Performance Scorecard
Score every supplier each period on delivery, quality, responsiveness and documentation, with plain counts and weights you control, see who is slipping, and decide what to do about it.
- Excel
- fillable PDF
- Worked example
- Your logo on it
- Aegis Insights
Page 1 of the PDF. Every resource includes a fully worked example.
The problem it solves
Most shops judge suppliers by memory: the one who let us down last month feels like the worst, and the quiet one that slipped from 98 to 88 percent on time goes unnoticed until it is a line-down. Without numbers, supplier reviews turn into arguments, the approved list never changes, and the management review gets an adjective instead of a figure. This scorecard turns each period's receipts, rejects, corrective action responses and certificates into four measures every supplier can check, a rating from settings you control, the change since last period, and a suggested next step, so the conversation with each supplier starts from the same facts.
Who uses it
Supplier quality engineers and buyers, who fill it in; quality and operations managers, who act on it.
When
Every quarter for the whole supplier base (monthly for a supplier on a recovery plan), before each supplier business review, and before management review.
Free to use, change and copy, in your own organization or with your clients; add your own logo, keep the Aegis credit. Part of: Supplier Performance and Recovery Kit. Clause references: 8.4.1, 8.4.2, 9.1.3 (numbers only; use your own licensed copy of the standard).
A management aid, not certification or a registrar audit. Using it does not by itself show conformity to AS9100D or any other standard.
How to put it to work
Chapters of our free guides that use this tool.
- The kit at a glanceThe Supplier Performance and Recovery Kit Handbook, chapter 2
- The supplier control workflowThe Supplier Performance and Recovery Kit Handbook, chapter 3
- Rating risk and setting the level of controlThe Supplier Performance and Recovery Kit Handbook, chapter 6
- Measuring performanceThe Supplier Performance and Recovery Kit Handbook, chapter 9
- Running the systemThe Supplier Performance and Recovery Kit Handbook, chapter 13
- Setting it up in thirty daysThe Supplier Performance and Recovery Kit Handbook, chapter 14
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These tools help you run the work by hand. When you want the whole picture of your quality system from the records you already keep, that's what the AeroAssure Audit Defense Pack and the IA9100 Transition Gap Analysis do.