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The Supplier Performance and Recovery Kit HandbookChapter 4 of 18

Who does what

Supplier control fails most often at the seams between functions: quality decides a status, purchasing never hears it, receiving never changes. Agree this table with purchasing and your general manager before you start, and write it into your purchasing procedure.

RoleOwnsDoesDecides
Quality managerThe supplier control systemApproves suppliers and status changes; chairs the monthly review; reports at management reviewApproval, conditions, probation, closure of SCARs
Supplier quality engineerThe records: C01 to C16Qualifies, rates, scores; issues and follows SCARs; runs recovery plans and business reviewsAcceptance of each SCAR stage; risk ratings, with review
BuyerThe purchase orderOrders only within the approved scope and conditions; flows down the quality clauses; collects the forecastWhich approved source gets an order
Receiving inspectorWhat comes through the doorInspects at the level on the list; reads every certificate against the PO; holds what doesn't matchAccept, hold or reject a receipt
Operations or planning managerOur side of deliveryGives forecasts and stable releases; reports late lines by causeBuffer stock and schedule protection
Plant or general managerResources and the hard callsSponsors recovery plans; meets key suppliers' managementSecond sources, disqualification, commercial consequences
The supplier's quality lead and managerTheir processAnswers SCAR stages on time; fills its own view in the business reviewTheir actions and resources

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A management aid, not certification or a registrar audit. Using it does not by itself show conformity to AS9100D or any other standard, and your customers' requirements may add to it.

Clause numbers refer to AS9100D (SAE AS9100 Rev D) unless another document is named. The standards' text is not reproduced here: use your own licensed copy.

Aegis Insights are our own guidance, labeled wherever they appear: how we approach this work, not a requirement of any standard or customer.