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The Workforce Competence Kit HandbookChapter 18 of 26

What an auditor will ask, and where the answer is

Registrar and customer auditors test competence by picking a person at work and following the evidence. These are the questions we hear most, and where the kit keeps each answer.

The auditor asksWhere the answer is
How did you decide this person is competent to do this job?The matrix level and the assessment behind it; the qualification record for tasks with authority (G01, G02)
What competence does this job require?The Skills tab: the skill, its source, how competence is shown (G01)
Who else can do this on this shift?The Coverage tab, by shift (G01)
Show me this inspector's authority to accept product, and that it is currentThe authorization register: scope, requalification, vision, last performed; the stamp log (G02)
How do you evaluate whether training was effective?The evaluation register and records (G04)
This corrective action says 'retrained'. How do you know it worked?The retraining record: the gate, the link to the action that changed the job, the follow-up checks (G03)
Is this person aware of the quality policy, their contribution to product safety, and what to do when something is wrong?The briefing record and the follow-up check; and the person's own answer at the machine (G05)
How did you train people on the revised work instruction?The training plan line against the revision, and the evaluation (G01, G04)

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A management aid, not certification or a registrar audit. Using it does not by itself show conformity to AS9100D or any other standard, and your customers' requirements may add to it.

Clause numbers refer to AS9100D (SAE AS9100 Rev D) unless another document is named. The standards' text is not reproduced here: use your own licensed copy.

Aegis Insights are our own guidance, labeled wherever they appear: how we approach this work, not a requirement of any standard or customer.