Free quality tools from Aegis: templates, kits and guides you can use today →

The Workforce Competence Kit HandbookChapter 20 of 26

Running the system

RhythmWhoWhatTool
DailySupervisorsAssign work within each person's level; no task alone below level 3G01 Matrix
WeeklySupervisors and trainersTraining plan progress; assessments due; new gapsG01 Training plan
Monthly, 30 minutesQuality manager, production manager, supervisorsCoverage by skill and shift; authorizations not Active; evaluations overdue or not effective; retraining records openG01, G02, G04 summaries; G03
QuarterlyTop managementCompetence and coverage as the resources input to management review; hiring, contract cover and training decisionsG01 and G02 summaries
YearlyQuality manager and supervisorsAwareness refresher in every area; skills list reviewed against the travelersG05, G01 Skills

A monthly competence review that works has a fixed agenda, in this order: skills with nobody qualified or one person only, by shift; authorizations expired, lapsed or with a vision exam overdue; training plan lines overdue; evaluations overdue or not effective; retraining records waiting on their follow-up checks. One decision per line.

MeasureWhy it mattersWatch out for
Skills with one person onlyThe risk of a stop or a shortcutA count that never falls
Skills with nobody on a working shiftWhere setups and releases go wrongWork done anyway
Authorizations not ActiveProduct accepted on lapsed authorityDates not entered
Training plan lines overdueWhether training finishesTarget dates moved quietly
Evaluations by attendance onlyWhether effectiveness is knownSign-in sheets filed as evaluations
Corrective actions with retraining as the only actionWhether the gate is workingRetraining relabeled as 'awareness'

Need more than one resource, or not sure where to start? Book a complimentary 30-minute Aegis Quality Guidance Call. We'll find the tools that fit your situation and a sensible place to start. No sales pressure, no obligation.

A management aid, not certification or a registrar audit. Using it does not by itself show conformity to AS9100D or any other standard, and your customers' requirements may add to it.

Clause numbers refer to AS9100D (SAE AS9100 Rev D) unless another document is named. The standards' text is not reproduced here: use your own licensed copy.

Aegis Insights are our own guidance, labeled wherever they appear: how we approach this work, not a requirement of any standard or customer.