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The MRB and Nonconformance Kit HandbookChapter 20 of 26

The findings we see most, and the fix

From audits of small and mid-sized aerospace shops, these are the nonconformance findings that come up again and again. Each has a simple fix inside the kit.

FindingWhy it happensThe fix in this kit
Untagged product in the hold area or on the floorTagged later, or the tag fell offTag where found (D18, checklist 1); weekly reconciliation
Hold area does not match the logProduct moved without a recordCount both ways every week (D18)
Disposition with no name or no authorityDecided in a corridorAuthorized-by column flagged when blank (D19); authority matrix (D20)
Use-as-is released without the customer authorization the contract requiredContract not checked; release before the answerContract column and release line on the MRB record (D20)
Repair with no approved instructionDone by the best operator, from memoryInstruction reference required on the MRB record
Scrap still usableTag but no destructionScrap checklist (D18, checklist 3); NCR closed only after
Suspect part returned to the supplierTreated as an ordinary rejectSeparate path (D03); authority matrix row
Customer not told about shipped productNobody decided whether it shippedContainment location list (B11); escalation times (D15)
NCR with no corrective action decisionOnly big ones get the questionCAPA required? on every line, flagged when blank (D19)
Same defect repeatedly repaired or acceptedEach case judged aloneThe board's pattern question; Paretos (F09); repeat register (B10)
Very old open NCRsNo age limit; no board rhythmAge bands and days waiting (D19, D20); weekly board

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A management aid, not certification or a registrar audit. Using it does not by itself show conformity to AS9100D or any other standard, and your customers' requirements may add to it.

Clause numbers refer to AS9100D (SAE AS9100 Rev D) unless another document is named. The standards' text is not reproduced here: use your own licensed copy.

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