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The MRB and Nonconformance Kit HandbookChapter 23 of 26

Quick reference: nonconforming product

WhenDo this
You find itStop. Tag it where it is: NCR number (or temporary), part, lot, qty, date, defect, your name. Tell the supervisor and quality. Hold the suspects too.
Same shiftNCR raised and logged (D19) with the requirement and what was found. Product in the cage. System hold on.
Same dayContainment started: every location, including shipped product (B11). Customer told now if it may have shipped (D15).
Routine dispositionRework to the drawing, scrap, return: quality engineer decides and signs.
Board caseUse-as-is, repair, non-standard rework, safety-related, suspect parts: MRB record (D20). Evaluate first, then decide.
Use-as-is or repairDesign authority approval. Check the contract: where it requires it, customer authorization before release. Record where the answer came from.
ScrapMark it or lock it up, then make it unusable. Close the NCR after.
Suspect counterfeitLocked shelf, evidence kept, never returned to the supplier (D03).
ReleaseOnly on a signed disposition with every approval in hand. Lift the system hold at the same time. Authorization reference on the traveler and certificate.
CloseProduct action done, records complete, CAPA decision Yes or No on the line.
Every weekWalk and reconcile the cage (D18); board for 30 to 45 minutes; clear the flags.
Every monthAge, cost, trend and Paretos (F09); repeats to corrective action.

Age limit: [10] working days in the cage without a disposition. Board: [day and time]. Cage key holders: [names]. Customer authorization follow-up: 10 working days, call at 30 days, re-disposition question at 60.

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A management aid, not certification or a registrar audit. Using it does not by itself show conformity to AS9100D or any other standard, and your customers' requirements may add to it.

Clause numbers refer to AS9100D (SAE AS9100 Rev D) unless another document is named. The standards' text is not reproduced here: use your own licensed copy.

Aegis Insights are our own guidance, labeled wherever they appear: how we approach this work, not a requirement of any standard or customer.