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The MRB and Nonconformance Kit HandbookChapter 19 of 26

Your nonconforming product procedure: what it should say

The kit runs the process; your procedure says how your company has decided to run it. Keep it short and let the tools carry the detail. These are the sections we would expect, with the choices you fill in.

SectionWhat it saysYour choices
ScopeEvery nonconformance found in receiving, in process, at final, at a supplier or after delivery, including suspect product[Sites; whether customer property and tooling are included]
IdentificationTag where found; what the tag shows; who may tag[Tag color and form; temporary numbers before the NCR]
SegregationThe hold area, the suspect shelf, access, the system hold, the weekly reconciliation[Locations; key holders; the age limit]
RecordingThe NCR and the log; what every line must contain[Your NCR form or D19]
ContainmentSuspect window from the last proven good; every location answered[B11 or your own]
AuthorityWho may decide each disposition; the board's members and quorum[The authority matrix, signed by the plant manager]
Use-as-is and repairTechnical justification; design authority approval; the contract check and customer authorization where it is required, before release; marking[Your customers' forms and clauses]
ScrapMarking or positive control until made unusable; the scrap record[Methods; who does it]
SuppliersReturns, supplier notices, corrective action requests[Link to your purchasing procedure]
Suspect counterfeitQuarantine, no return, reporting[Link to your counterfeit plan, D03]
Delivered productCustomer and supplier notification; escalation[Link to D15 or your matrix]
Corrective actionThe CAPA decision on every NCR; when it is Yes[Link to your corrective action procedure]
ReviewWeekly board; monthly review; management review input[Days, times, attendees]
RecordsWhat is kept, where and for how long[Retention by customer requirement]

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A management aid, not certification or a registrar audit. Using it does not by itself show conformity to AS9100D or any other standard, and your customers' requirements may add to it.

Clause numbers refer to AS9100D (SAE AS9100 Rev D) unless another document is named. The standards' text is not reproduced here: use your own licensed copy.

Aegis Insights are our own guidance, labeled wherever they appear: how we approach this work, not a requirement of any standard or customer.