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The MRB and Nonconformance Kit HandbookChapter 14 of 26

When a nonconformance needs a corrective action

Not every NCR needs a corrective action; every NCR needs the decision, recorded as Yes or No on the log. Correction (what is done with the product) is always required; corrective action (removing the cause) is required when the risk or the pattern calls for it.

Open a corrective action when ...Correction only is usually enough when ...
The customer found it, or it may have shippedIt was found in-house, one-off, contained to one lot
It touches a safety-related or key characteristicNo safety-related or key characteristic is involved
It has happened before, on this or a similar part, process or supplierThere is no history of the same failure mode
It needed a use-as-is or repair, so the customer is involvedThe cause is clear, confirmed and already removed
It points to a weakness in a process or the systemThe trend review (F09) shows no pattern

When the answer is Yes, the corrective action runs in the CAPA Command Kit: investigate, act, and prove it worked with the effectiveness verification worksheet (B08). Link the CAPA reference on the NCR line. When the same failure mode returns after a CAPA was closed, reopen that CAPA or open a new one that says why the first did not hold; the repeat register (B10) connects them.

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A management aid, not certification or a registrar audit. Using it does not by itself show conformity to AS9100D or any other standard, and your customers' requirements may add to it.

Clause numbers refer to AS9100D (SAE AS9100 Rev D) unless another document is named. The standards' text is not reproduced here: use your own licensed copy.

Aegis Insights are our own guidance, labeled wherever they appear: how we approach this work, not a requirement of any standard or customer.