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The MRB and Nonconformance Kit HandbookChapter 17 of 26

The rhythm

WhenWhoWhatTool
Every shiftFinders, supervisorsTag where found; NCR raised the same shift; product to the cageD18, D19
DailyQuality engineerNew NCRs reviewed; containment started; routine dispositions made and loggedD19, B11
Weekly, before the boardCustodian with a second personHold-area walk and reconciliation; list of cases over the age limitD18
Weekly, 30 to 45 minutesThe boardOldest cases first; new cases; customer authorizations; ready to close; flags; patternsD20, D19
MonthlyQuality manager and plant managerOpen NCRs by age, cost by where found, trend and Paretos, repeats, corrective actions openedF09, D19
QuarterlyTop managementNonconformance and cost as a management review input; resource decisionsF09, D19 summary

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A management aid, not certification or a registrar audit. Using it does not by itself show conformity to AS9100D or any other standard, and your customers' requirements may add to it.

Clause numbers refer to AS9100D (SAE AS9100 Rev D) unless another document is named. The standards' text is not reproduced here: use your own licensed copy.

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