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The CAPA Command Kit HandbookChapter 14 of 15

The kit at a glance

AQLToolFormatUse it when
B02CAPA Intake and Prioritization ToolExcelEvery new problem: decide CAPA or correction only, priority, owner
B11Containment and Corrective Action Verification ChecklistWord, PDFChecking containment is complete, and an action is in place before closure
B12Quality Escape Investigation TemplateWord, PDFProduct reached a customer
B04Root Cause Analysis Decision TreeWord, PDFChoosing the method and testing the cause
B06Five Whys Investigation TemplateWord, PDFA single chain of events
B07Fishbone (Ishikawa) Analysis WorksheetExcelSeveral candidate causes
B05Root Cause Analysis WorksheetExcelRecording candidates, tests and the confirmed cause
B038D Problem-Solving WorkbookExcelCustomer escapes, repeats, safety, cross-department problems
B01Corrective Action Request (CAR) TemplateWord, PDFAsking a department or supplier for a corrective action
B08CAPA Effectiveness Verification WorksheetExcel, PDFEvery corrective action, from problem to proven
B13CAPA Escalation Criteria and Owner Accountability GuideWord, PDFWhen an action stalls, repeats or carries risk
B09Corrective Action Aging and Program Health DashboardExcelWeekly and monthly review
B10Repeat Finding Analysis RegisterExcelConnecting problems that share a cause
D19Nonconformance Management LogExcelEvery NCR, its disposition and cost

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A management aid, not certification or a registrar audit. Using it does not by itself show conformity to AS9100D or any other standard, and your customers' requirements may add to it.

Clause numbers refer to AS9100D (SAE AS9100 Rev D) unless another document is named. The standards' text is not reproduced here: use your own licensed copy.

Aegis Insights are our own guidance, labeled wherever they appear: how we approach this work, not a requirement of any standard or customer.