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The CAPA Command Kit HandbookChapter 10 of 15

Running the system

RhythmWhoWhatTool
DailyQuality managerTriage new problems; confirm containment on anything newB02, B11
Weekly, 30 minutesQuality manager and action ownersOverdue and blocked actions, verifications due, new repeats; one decision per stuck actionB08 register, B09
MonthlyQuality manager and general managerProgram health: aging, closed versus shown effective, repeats, escalationsB09, B10, B13
QuarterlyTop managementCorrective action status as a management review input; resource decisionsB09 summary into the management review pack

A weekly review that works has a fixed agenda: verifications due this week; actions overdue or blocked, each with one decision (help, new date with a reason, or escalate); new problems triaged since last week; repeats the register has linked. Thirty minutes, standing if you can.

MeasureWhy it mattersWatch out for
Open actions by ageShows whether the system keeps upA falling count from closing early
Overdue against due dateShows whether commitments mean anythingDue dates moved to stay on time
Closed versus shown effectiveThe real measure of the systemVerification skipped to close faster
RepeatsShows whether actions remove causesRepeats hidden by new part numbers
Customer escapesWhat the customer feelsEscapes reported late

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A management aid, not certification or a registrar audit. Using it does not by itself show conformity to AS9100D or any other standard, and your customers' requirements may add to it.

Clause numbers refer to AS9100D (SAE AS9100 Rev D) unless another document is named. The standards' text is not reproduced here: use your own licensed copy.

Aegis Insights are our own guidance, labeled wherever they appear: how we approach this work, not a requirement of any standard or customer.