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The CAPA Command Kit HandbookChapter 12 of 15

For your general manager: one page

Fill this in and hand it over. It says what changes, what you need, and what they will see.

A record to fill in: what to write in each field

What is changingOne workflow for every problem; corrective actions closed only when shown effective; a weekly review and a monthly view for you.
Why nowYour own reason: open and overdue counts, repeats, a recent escape, an upcoming audit.
What I need from youThirty minutes a month for the program review; decision rights to escalate; named owners released to work their actions.
What you will see in 90 daysOverdue actions down; every open action with a criterion; the share of closed actions shown effective, tracked monthly.
First review date

The Word and fillable PDF handbook give you this as a form with space to write.

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A management aid, not certification or a registrar audit. Using it does not by itself show conformity to AS9100D or any other standard, and your customers' requirements may add to it.

Clause numbers refer to AS9100D (SAE AS9100 Rev D) unless another document is named. The standards' text is not reproduced here: use your own licensed copy.

Aegis Insights are our own guidance, labeled wherever they appear: how we approach this work, not a requirement of any standard or customer.