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The CAPA Command Kit Handbook
A complete, practical corrective action system for aerospace suppliers: take problems in, contain them, find the real cause, act, prove the action worked, and keep the whole system moving without chasing people all week.
Free to use, change and copy inside your own organization. Editable Word, plus a fillable PDF you can complete on screen.
The problem it solves
In most small aerospace shops the trouble isn't passing the audit. It's keeping corrective action working between audits: actions closed on paper but not in practice, causes that stop at 'operator error', the same nonconformance back under a new number, and a quality manager who spends the week chasing owners. This handbook is the operating manual for the CAPA Command Kit. It sets out one workflow from intake to proof, who does what, which tool to use at each stage, how to run the weekly and monthly rhythm, and how to set the whole thing up in thirty days without buying new software.
Who uses it, and when
Quality directors and quality managers who own the corrective action process, and the general manager who sponsors it. When your corrective action log has overdue actions, repeats or effectiveness findings; when you take over a quality system; or a quarter before a surveillance or recertification audit.
Part of
CAPA Command Kit.
Clause references: 8.7, 10.2, 10.2.1, 10.2.2, 9.1.3, 9.3.2, 6.1. Clause numbers only; the standards text is not reproduced, use your own licensed copy.
A management aid, not certification or a registrar audit. Using it does not by itself show conformity to AS9100D or any other standard.
Page 1 of the PDF. Every resource includes a worked example.
Related resources
template · Word · fillable PDFCorrective Action Request (CAR) Template
The request a quality team sends to a supplier or an internal department: the nonconformance stated so it can't be argued with, a due date for every stage, and a decision on each answer with the reason.
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workbook · Excel · fillable PDFCAPA Intake and Prioritization Tool
Log every incoming problem in one place, rank it with a method you can see and change, decide correction or corrective action on purpose, and know who owns it and when the response is due.
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workbook · Excel · fillable PDF8D Problem-Solving Workbook
One tab per discipline, D0 to D8, rolled up to a status page: an is / is-not table, containment that is verified, root and escape causes confirmed with data, an effectiveness criterion set before the actions go in, and prevention carried to similar processes.
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Which method fits the problem in front of you, how far to dig, and the tests that tell a root cause from a convenient stopping point.
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workbook · Excel · fillable PDFRoot Cause Analysis Worksheet
A structured investigation in one place: problem statement, is / is-not, every candidate cause tested against the data, a 5 Whys chain with evidence, the six root cause tests, the escape cause, and a conclusion that reads Not yet until the work is done.
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A why chain where every answer carries the evidence behind it, a stop test that tells you when you have reached a cause you can change, and a second chain for why the problem got out.
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These tools help you run the work by hand. When you want the whole picture of your quality system from the records you already keep, that's what the AeroAssure Audit Defense Pack and the IA9100 Transition Gap Analysis do.