A performance system needs an owner for the system and an owner for every measure. Most broken reporting has neither: the quality manager assembles everyone's numbers and owns all of them by default. Agree this table with your general manager before you change anything.
| Role | Owns | Does | Decides |
|---|---|---|---|
| General manager or plant manager | The meeting and the priorities | Chairs the monthly quality meeting; approves improvement cases; receives recovery reports | Resources; which problems get money |
| Quality manager | The system: definitions, cycle, reports | Checks every count, writes the comments, runs the NCR and cost analysis, prepares the meeting | Whether a change is a signal; what goes to the general manager |
| Measure owners | One or more measures | Collect the count from the source on time; explain any move; own the action when it is off target | The action on their measure, with the team |
| Quality engineer | NCR classification and trends | Classifies NCRs with the finders; reads the Paretos; proposes the month's corrective action | Cause category on each NCR |
| Finance | Sales and cost figures | Supplies the month's sales and agrees the cost rules and rates | Which costs are actual and which estimated |
| Production supervisors and leads | Their area's actions | Bring the floor's view of each problem; carry out actions | How a change is made on their shift |
Write the measure owners on the KPI register (AQL-F10) by name. A measure owned by 'Production' is owned by nobody; a measure owned by L. Nguyen gets an answer at the meeting.
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A management aid, not certification or a registrar audit. Using it does not by itself show conformity to AS9100D or any other standard, and your customers' requirements may add to it.
Clause numbers refer to AS9100D (SAE AS9100 Rev D) unless another document is named. The standards' text is not reproduced here: use your own licensed copy.
Aegis Insights are our own guidance, labeled wherever they appear: how we approach this work, not a requirement of any standard or customer.