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The Quality Performance Kit HandbookChapter 18 of 20

For your general manager: one page

Fill this in and hand it over. It says what changes, what you need and what they will see.

A record to fill in: what to write in each field

What is changingTwelve defined measures every month on one page, an NCR trend that finds the problem worth fixing, a cost of poor quality in dollars, and a 60-minute monthly meeting that ends in decisions.
Why nowYour reason: a customer scorecard, an escape, an audit, objectives with no plan.
What I need from youChair the monthly meeting on working day 5; name owners outside quality for delivery, yield and supplier measures; finance's time to agree cost rules once.
What you will see in 90 daysThree months of scorecards with every off-target line owned; one improvement case decided and its saving being checked; objectives with plans.
First meeting date

The Word and fillable PDF handbook give you this as a form with space to write.

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A management aid, not certification or a registrar audit. Using it does not by itself show conformity to AS9100D or any other standard, and your customers' requirements may add to it.

Clause numbers refer to AS9100D (SAE AS9100 Rev D) unless another document is named. The standards' text is not reproduced here: use your own licensed copy.

Aegis Insights are our own guidance, labeled wherever they appear: how we approach this work, not a requirement of any standard or customer.