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The FAI and Production Readiness Kit HandbookChapter 16 of 22

Measures that matter

MeasureHow it is countedWhy it mattersWatch out for
First articles approved first timeApproved on first submission, divided by submitted, each monthThe customer's view of your launchesPackages held back to avoid a rejection
First articles completed on the planned dateCompleted by the planned date, divided by completedShows whether planning and readiness workPlanned dates moved to stay on time
Characteristics nonconforming at first articleCount per first articleEach one is a process problem found in timeRe-measuring until it passes
Partial first articles raised by changesCount per month, against changes madeShows the trigger screen is being usedA count of zero in a busy month
First-time release rate at first pieceReleased on the first attempt, divided by first pieces, by machine and partPoints to the setups that need workAdjustments not logged as attempts
Readiness conditions closed by their pointClosed by the protected point, divided by all conditionsShows the review's decisions are keptConditions with no point

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Clause numbers refer to AS9100D (SAE AS9100 Rev D) unless another document is named. The standards' text is not reproduced here: use your own licensed copy.

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