Clause numbers only; read the requirements in your own copy of the standard. The kit is a way of meeting them in practice, not a substitute for them. Your customers' quality requirements usually add notification times, formats and records of their own.
| Topic | AS9100D | In this kit |
|---|---|---|
| Customer communication, including complaints | 8.2.1 | The front door, the log, the letters |
| Customer satisfaction and the customer's perception | 9.1.2 | Scorecard tracking, the customer view, on-time delivery and product conformity per customer |
| Control of nonconforming outputs, including product delivered | 8.7, 8.7.1 | Containment, holds, notifying the customer about suspect product |
| Records of nonconforming outputs | 8.7.2 | The NCR and escape records linked from the log |
| Nonconformity and corrective action | 10.2, 10.2.1 | Root cause, escape cause, actions, effectiveness |
| Records of corrective action | 10.2.2 | The complaint log, the escape record, the letters |
| Analysis and evaluation | 9.1.3 | Complaints by type, escapes by detection point and cause |
| Management review inputs | 9.3.2 | The monthly and quarterly summaries |
| External providers | 8.4 | Complaints whose cause sits at a supplier |
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A management aid, not certification or a registrar audit. Using it does not by itself show conformity to AS9100D or any other standard, and your customers' requirements may add to it.
Clause numbers refer to AS9100D (SAE AS9100 Rev D) unless another document is named. The standards' text is not reproduced here: use your own licensed copy.
Aegis Insights are our own guidance, labeled wherever they appear: how we approach this work, not a requirement of any standard or customer.