A move to Conditional or Probation status usually comes with the customer's own requirements: a written plan by a date, regular progress reports, sometimes a visit, sometimes limits on new business. Read them on the day the letter arrives and build the plan from them. Most customers provide a form; where they do not, a plan with these parts works.
| Part of the plan | What it contains |
|---|---|
| The trigger | The rating, the period and the events behind it, in the customer's numbers and yours, reconciled line by line. |
| What we found | The pattern across the events: detection points, escape causes, processes, customers' part families. From the escape register (AQL-B16), not from memory. |
| Actions | Corrective actions on the pattern as well as on each event, each with an owner, a date and evidence. Temporary checks with end conditions. |
| Measures | What the customer will see improve, and when: their rating, your PPM and escapes for their parts, on-time delivery. |
| Reporting | The rhythm the customer asks for (often every two weeks or monthly), who reports, and in what form. |
| Exit | The condition the customer sets for returning to Approved, and the date we expect to meet it. |
| Weeks | Focus |
|---|---|
| 1 to 2 | Reconcile the customer's events with your log; agree the plan with the customer; name the owner; open the corrective action on the pattern. |
| 3 to 6 | Actions in place with evidence; first progress reports on the customer's rhythm; temporary checks running and recorded. |
| 7 to 12 | Effectiveness data accumulating; reports showing the measures moving; the exit condition tracked openly. |
| After exit | Keep the actions and the measures; take the lessons to management review; watch the next two scorecards closely. |
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A management aid, not certification or a registrar audit. Using it does not by itself show conformity to AS9100D or any other standard, and your customers' requirements may add to it.
Clause numbers refer to AS9100D (SAE AS9100 Rev D) unless another document is named. The standards' text is not reproduced here: use your own licensed copy.
Aegis Insights are our own guidance, labeled wherever they appear: how we approach this work, not a requirement of any standard or customer.