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The Internal Audit Execution Kit HandbookChapter 13 of 19

Measuring the program

MeasureWhy it mattersWatch out for
Processes audited within their intervalCoverage is the first thing a registrar checksAudits done in name only to keep the count
Audits done on the planned dateShows the program is protectedPlans moved quietly without a new date
Days from audit to reportResponses can't start until the report is outReports issued without the evidence to save time
Findings per audit, by typeShows the program is finding thingsA rising count of trivial minors; a run of audits with nothing
Findings internal audits found firstThe program's real value: problems found before a customer or registrarCounting only what is easy to find
Responses accepted first timeShows process owners understand causesAcceptance standards lowered to clear the queue
Findings shown effective at follow-upShows the responses fix causesFollow-up skipped
Repeat findingsShows whether fixes holdRepeats hidden as new findings on new numbers

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Clause numbers refer to AS9100D (SAE AS9100 Rev D) unless another document is named. The standards' text is not reproduced here: use your own licensed copy.

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