Resource Library/Audit Readiness and Internal Audit/Process Interaction Mapping Worksheet
Process Interaction Mapping Worksheet
Map your quality system's processes and how they hand work to each other, in PowerPoint: a process list, a process map, a turtle diagram for each process and an interaction matrix, with a completed example.
- PowerPoint
- fillable PDF
- Worked example
- Your logo on it
- Aegis Insights
Page 1 of the PDF. Every resource includes a fully worked example.
The problem it solves
Most process maps are drawn once for the quality manual and never used again: a row of boxes with arrows that show the order of work but not what passes between processes, who owns each hand-off, or how anyone knows it works. Auditors then ask the question the map should answer: how does this process connect to that one? This worksheet builds a map you can use: the processes and their owners, the map itself as editable PowerPoint shapes, a turtle diagram for each process, and an interaction matrix that names what passes across every hand-off.
Who uses it
Quality managers who own the quality system, and the process owners who fill in their own turtles.
When
When you set up or restructure the quality system, before a certification or recertification audit, after a reorganization, and once a year at management review.
Free to use, change and copy, in your own organization or with your clients; add your own logo, keep the Aegis credit. Clause references: 4.4, 4.4.1 (with 6.1, 8.4) (numbers only; use your own licensed copy of the standard).
A management aid, not certification or a registrar audit. Using it does not by itself show conformity to AS9100D or any other standard.
How to put it to work
Chapters of our free guides that use this tool.
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Need more than one resource, or not sure where to start? Book a complimentary 30-minute Aegis Quality Guidance Call. We'll find the tools that fit your situation and a sensible place to start. No sales pressure, no obligation.
These tools help you run the work by hand. When you want the whole picture of your quality system from the records you already keep, that's what the AeroAssure Audit Defense Pack and the IA9100 Transition Gap Analysis do.